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Key Performance Indicators (KPIs)
for Service Businesses

The CEOs Guide to Keeping Score
Key performance indicators or KPIs are the predetermined, measurable drivers of the business that "drive" a company’s business success.

The CEO's Guide to Keeping Score

Improve your company’s bottom line--See how you can ‘Put Your Numbers to Work’ by creating a monitoring system for leading indicators, and learn how to read your KPIs to make data-driven decisions.